Refund policy

Return, Refund and Cancellation Policy

Bazaarmerx (bazaarmerx.com) accepts returns within 30 days of delivery. Return shipping is free, and there is no restocking fee. You can cancel an order that has not shipped within 24 hours of placing it.

Self-Serve Returns and Cancellations

You can submit a return or cancellation request online through our self-service customer account portal.

Start a Return or Cancellation:
Customer Account & Returns Portal

To get started:

  1. Open the customer account portal above.
  2. Enter the email address used to place your order.
  3. Follow the instructions to access your order and submit your return or cancellation request.
  4. If you need additional assistance, contact us at bazaarmerx@proton.me with your order number.

Policy at a Glance

  • Return window: 30 days, counted from the day your item is delivered
  • Return shipping: Free
  • Restocking fee: None
  • Cancellation window: 24 hours after placing the order, for items that have not shipped
  • Refund method: Your original payment method
  • Refund timing: Within 5–10 business days after we receive your return

Returns

Return Eligibility

You may return an item within 30 days of the delivery date. To qualify, the item must be:

  • Unused and in the same condition you received it
  • In its original packaging, with all tags, accessories, and inserts
  • Accompanied by your order number or proof of purchase

Items That Cannot Be Returned

The following items are not eligible for return:

  • Gift cards
  • Items marked "final sale" on the product page
  • Personalized or custom-made items

Items that arrive damaged, defective, or different from what you ordered can be returned within the 30-day return window.

How to Return an Item

1. Submit Your Request

Visit our Customer Account & Returns Portal and log in using the email address associated with your order.

2. Follow the Return Instructions

Select the applicable order and follow the instructions to submit your return request. If your return is approved, we will provide a prepaid return shipping label and any additional instructions.

3. Ship Your Return

Pack the item securely, attach the provided return label, and drop it off with the carrier.

4. Receive Your Refund

After we receive and inspect the returned item, we will email you to confirm the result. Approved refunds are issued to your original payment method.

Please use the self-service portal to initiate your return whenever possible. Returns sent without following the provided return instructions may be delayed.

Return Shipping and Fees

Return shipping is free for all eligible returns. Bazaarmerx does not charge a restocking fee.

Refunds

After your return arrives, we inspect it and email you the result. Approved refunds are issued to your original payment method within 5–10 business days. Your bank or card issuer may need additional time to post the credit to your account.

You are refunded the price of the returned item(s) plus applicable taxes.

If your refund has not appeared after 10 business days, check with your bank or card company first, then contact us at bazaarmerx@proton.me.

Order Cancellations

You can cancel an order within 24 hours of placing it, as long as the items have not shipped.

To request a cancellation, visit our Customer Account & Returns Portal and log in using the email address associated with your order.

Cancelled orders are refunded in full to your original payment method.

After 24 hours, or once an order has shipped, it can no longer be cancelled. You may return the order under the 30-day return policy above.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or is not what you ordered, submit a return request through our Customer Account & Returns Portal.

Please include photos of the item and packaging when requested.

We will send a replacement or issue a full refund, at no cost to you.

If you are unable to submit the request through the portal, contact us at bazaarmerx@proton.me with your order number and photos of the item and packaging.

Contact Us

Questions about returns, refunds, or cancellations?

Bazaarmerx
39934 US Hwy 19 N
Tarpon Springs, FL 34689
United States

Email: bazaarmerx@proton.me

See also: Shipping Policy

Last updated: October 8, 2026