Self-serve returns

๐Ÿ” 30-Day Return & Refund Policy

At Bazaarmerx, we offer a 30-day return window from the date your order is delivered for eligible items.

If you're not completely satisfied with your purchase, you may request a return in accordance with the policy below.

๐Ÿ” How to Start a Return

You can initiate a return through our Self-Serve Returns Portal:

  1. Visit the Self-Serve Returns Portal.
  2. Enter the email address used to place your order.
  3. Follow the guided instructions to access your order and submit your return request.

Please note: All return requests must be reviewed and approved before any items are shipped back. Do not send items back without prior authorization.

โœ… Return Eligibility

Your item is eligible for return if:

  • The return request is submitted within 30 days of delivery.
  • The item is unused and in its original condition.
  • The original packaging, accessories, tags, and included components are returned, where applicable.
  • You can provide your order information or proof of purchase.

โŒ Items Not Eligible for Return

Returns generally cannot be accepted for:

  • Items damaged due to misuse, abuse, or normal wear and tear.
  • Products returned without their original packaging or included components.
  • Clearance or final-sale items, unless they arrive damaged, defective, or incorrect.
  • Personalized or custom-made items.

Items that arrive damaged, defective, or incorrect are eligible for a return or replacement in accordance with our policy.

โš™๏ธ Return Review & Processing

  • Return requests are typically reviewed within 1โ€“3 business days.
  • Once approved, return instructions and a prepaid return shipping label will be provided when applicable.
  • No restocking fee is charged on eligible returns.
  • Return shipping is free for eligible returns.

Please do not ship an item back before your return request has been approved and return instructions have been provided.

๐Ÿ’ณ Refund Timing

Once your returned item has been received and inspected:

  • Approved refunds will be issued to your original payment method.
  • Refunds are generally processed within 5โ€“10 business days after the return is received.
  • Your bank or payment provider may require additional time to post the refund to your account.

If your refund has not appeared after 10 business days, please check with your bank or payment provider first. You can then contact us for assistance.

๐Ÿ“ฆ Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive an incorrect item, please submit a request through our Self-Serve Returns Portal as soon as possible.

Please include:

  • Your order number
  • Clear photos or videos showing the issue
  • Photos of the packaging, when applicable

After reviewing the issue, we may provide a replacement or full refund at no additional cost to you.

โŒ Order Cancellations

Orders may be cancelled within 24 hours of placing the order, provided the order has not yet shipped.

To request a cancellation, visit our Self-Serve Returns Portal and log in using the email address associated with your order.

Once an order has shipped, it can no longer be cancelled. However, you may be eligible to return the order under our 30-day return policy.

๐Ÿ“ฉ Need Help?

If you experience any issues with the Self-Serve Returns Portal or need assistance with your return, please contact our support team:

Email: bazaarmerx@proton.me

Bazaarmerx
39934 US Hwy 19 N
Tarpon Springs, FL 34689
United States

We're committed to making the return process simple, fair, and hassle-free for every Bazaarmerx customer.

Last updated: October 8, 2026